Privacy policy

ARXIBALD places great importance on the protection of your personal data. This policy explains what data we collect, why, and what your rights are, in accordance with the General Data Protection Regulation (GDPR).

Data controller

The data controller is ARXIBALD, whose registered office is in Biarritz (64200), France. Contact: info@arxibald.com.

Data we collect

We collect only the data you voluntarily provide and that necessary for the proper functioning of the website:

Via our forms (contact, catalogue request, newsletter): surname, first name, email address, phone number, and the content of your message.
Via browsing: analytics data (page views, duration, device type, technical data), in anonymised or pseudonymised form.

Purposes and legal bases

Responding to your requests and sending you our offers (legal basis: your consent and the performance of pre-contractual measures).
Sending you our catalogue and newsletter (legal basis: your consent, revocable at any time).
Measuring and improving website traffic (legal basis: legitimate interest or consent depending on the tools).

Recipients and processors

Your data is processed by ARXIBALD and its technical providers:
HubSpot (customer relationship and form management),
Google Analytics (analytics),
Netlify (website hosting).
Some of these providers may be located outside the European Union; transfers are then governed by appropriate safeguards (standard contractual clauses).

Retention period

Your data is kept for as long as necessary for the purposes described, then archived or deleted. Prospecting data is kept for a maximum of 3 years from the last contact.

Your rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to withdraw your consent at any time. To exercise these rights, write to info@arxibald.com. You may also lodge a complaint with the CNIL (the French data protection authority) (www.cnil.fr).

Cookies

The website uses analytics and functional cookies. You can configure your browser to refuse them. The placement of non-essential cookies is subject to your consent.

Contact

For any question relating to your personal data: info@arxibald.com.

Last updated: June 2026.